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Home > Archives > Volume 20, No 8 (2022) > Article

DOI: 10.14704/nq.2022.20.8.NQ44475

The "Konselo" Application: A mobile-based counseling app for managing students' academic stress

Zadrian Ardi, Chiedu Eseadi, Feby Najmah Khairiyah , Lailatul Afifah Ardi , Yan Guspriadi , Obaze Agbonluae Osumah


Due to the Covid-19 pandemic, students were required to be highly adaptive to a variety of changes in educational approaches and methods of instruction. Since the global pandemic has spread, mental health disorders in the form of high academic stress levels have become a recurring manifestation among students and as such they require appropriate treatment. However, no online counseling application focuses on handling mental health problems for students affected by the pandemic in Indonesia. In this study, the researchers developed an online counseling application, called the “Konselo” which serves as a platform for providing counseling to students on academic stress management. This study involved 826 students spread throughout Indonesia, experts in counseling, mobile software development experts and counselors/counseling practitioners in Indonesia. Based on development needs, the data analysis techniques used includes Aiken's V coefficient testing, Confirmatory Factor Analysis (CFA), Rasch Model Analysis and Single Subject Method Analysis. The study results indicate that the Konselo application is a valid, practicable and effective mobile app for providing online counseling to reduce students' academic stress. Some limitations in the development of prospective mobile-based online counseling applications may result from the focus of the problem and the counseling approach that is being used. Nevertheless, the use of this application is not limited to dealing with the problems of students who are affected by the pandemic, but rather it can be used for broader problems, in any condition, and anywhere.


Academic stress; Covid-19 pandemic; Konselo App; Mobile-based application; Online counseling

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