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Home > Archives > Volume 20, No 7 (2022) > Article

DOI: 10.14704/nq.2022.20.7.NQ33005


Mrs. K. Kaavya, Dr. V. Andal


COVID-19 and the resulting lockdowns have forced establishments to rely on food delivery to stay afloat. Food delivery is regarded as a necessary service that is rapidly gaining traction as people become increasingly confined to their homes and order-in. The only relief that the Food industry has received is through delivery operations, as the lockdown has been extended to practically every part of the globe. Food delivery is one of the essential public services that has been allowed to continue. This means that eateries would need to adapt to changing market conditions. Cloud Kitchens are commercial kitchens with no actual dining space that only cater to internet delivery orders. Throughout the restaurant sector, the introduction of no-dine-in restaurant model has grabbed everyone's interest. This one-of-a-kind restaurant concept requires no physical space, no large capital investments, low restaurant rentals, and relies solely on internet delivery orders.


Covid 19, Food Industry, Cloud Kitchen, Ghost Kitchen

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